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Clients' comments
"Thank you so much for speaking at our Christmas event. The feedback we have been getting from both clients and registrants has been nothing short of fantastic."
Lorraine Bradshaw, Information Enterprises Australia Pty Ltd.
About Rachel

Want a brilliant speech at your conference, event or function?

1. Energised speeches that aren't boring?
2. Engaging speeches that are relevant for your audience?
3. Expert speeches that provide your audience with new information and practical skills?


Then Rachel's dazzling and expert speeches will be ideal for you.

Vivacious, interactive and practical she guarantees not to be boring.

Water off a duck's back!
Confidence skills are needed with difficult people, aren't they? And angry, negative or irritating people are everywhere so this hilarious and profoundly practical speech will bring your conference alive. Watch with amazement as your delegates learn how to stay calm and charming. They'll be able to keep their cool and remain confident and clear-headed even with pompous, peeved and petty people.

This is a full-on interactive speech with everyone involved in on-target activities that will test their skills and teach them new ones. Insults will wash over them like water off a duck's back. There'll be no numb bums and lots of laugher! Vivacious, energetic and entertaining, Rachel guarantees not to be boring.

Bookings

This is being revised currently.

  • Please click here to eMail us.
  • If this link does not work (because you are using Yahoo, Gmail, Hotmail or other 'web mail'), please cut and paste our email address into your email client: rachel@confident-woman.com.au

Alternatively, please phone us: (+61) 08 9390 1188

This entertaining speech is ideal:
  • After lunch to keep everyone awake and energise them for the rest of the day. Rachel loves the "graveyard shift". No one sleeps!
  • As a closing key-note speech to end your conference in a memorable way.
  • As a plenary session to add energy to your programme.
  • For any number of people.
  • For a speech duration of 1.5 or 2 hours.
Rachel Green is an award-winning communication specialist and emotional intelligence coach. She's the author of the 2 CD set "How to deal with difficult people without getting upset", now in its third edition; and the very popular 2 CD set, "Happy not hassled".

She's had plenty of practice at keeping her cool - she's been a voluntary counsellor on a crisis line for five years, managed her own staff and business, served on committees, dealt with difficult clients, been married for over 30 years to her opposite personality type, run a large community organisation, and more. She's determined not to give her power away to other people's put-downs. Let her give your audience the practical tips to keep their cool.
A duck's back: Confidence skills with difficult people
Confidence skills are always needed when there are difficult people around, and there's no one who doesn't have to deal with angry, negative or irritating individuals, is there?
Water off a duck's back is your golden opportunity to show your audience how to keep their cool even with the most difficult people. Not even pompous, peeved and petty people will upset them any more. Watch with wonder as the stress leaves and calming self-confidence takes over.
This hilarious and profoundly practical speech is perfect for your conference, as everyone needs it, even leaders, and they'll love you for it. Will they get bored? No way. Will it be relevant? Absolutely. This is a highly interactive and entertaining speech with expert content. Rachel will get everyone joining in, laughing and interacting. And learning essential skills to make working and living with people even easier.

Here are just some of the skills covered.

How to:
  • Stay composed and positive even when people are being difficult.
  • Shrug off other people's outbursts, rudeness or snide comments.
  • React calmly and remain level-headed when people are angry, upset or complaining.
  • Use quick practical ways to cope with put-downs easily.
  • Stop taking things personally, or becoming defensive.
  • Think clearly when people are trying to manipulate, insult or undermine you.
  • Stay stress free and let negativity wash over you like water off a duck's back.
By learning how to remain calm, cool and confident your delegates will gain advanced skills for successful leadership, team-work and superb customer service. What a great speech to have. It also helps enormously in lowering stress levels, reducing complaints, arguments and resentments, and in increasing staff retention. Don't let your delegates go home without learning how to let negativity wash over them like water off a duck's back. Give them the confidence skills they need to handle anyone. They'll be so grateful. All you'll have to do is find the time to read the thank you letters afterwards.

Book Rachel now, before she books out!